When man and dog are injured, it's the dog (Max) who gets the better treatment. Funny and unforgettable, this is our #1 healthcare training video.

Ensures that healthcare workers are able to provide respectful care to patients from various ethnic, cultural or religious backgrounds.

Perfect for training hospital staff, this funny and effective video reveals the attitudes and behaviors that put patients and their families at ease.

This collection of healthcare-specific video clips provides you with quality resources you can use to enhance organizational training in key areas

A versatile set of healthcare-specific video clips for training on Patient Satisfaction, Accountability, Ethics and Team Building.

A versatile set of healthcare-specific video clips for training on Diversity, Communication, Conflict, and Supervising Others.

Combining humor and drama, this healthcare specific program illustrates the five things that must be in place for effective communication to occur.

A variety of scenarios show healthcare workers how to quickly build a trust connection with patients, patients' families, and co-workers.

In healthcare, any number of things can frustrate a patient or family. This practical training video shows how to use the right words at the right time.

A lighthearted look at customer service in healthcare, particularly as it is hampered by an internal service provider (the Mummy) who's wrapped in red tape.

Depicting the profound discovery of 19th century physician Ignaz Semmelweiss, this video sets the stage for discussing problems and their root causes.

Teamwork saved many lives when United Flight 232 went down. This riveting story will inspire your organization's teams to use the same 5 techniques.

At any given time, any healthcare worker can be a coach. Here are simple steps for helping them teach what they know to another person.

Explains new HIPAA laws and why the protection of personal information is such an important compliance area for the healthcare industry.

In long-term care, workers deal with both patient and family. This video helps them fully understand how HIPAA laws and regulations apply to them.

This program walks hospital staff through the basics of HIPAA Security and Privacy Rules so that patient confidentiality is protected.

Covers the basics of HIPAA security and privacy compliance while also showing how to handle requests for information outside of the guidelines.

Helps healthcare organizations stay in compliance by showing them ways to outline and succcessfully communicate regulatory policies and procedures.

Provides a concise look at the transmission, treatment and prevention of various blood borne pathogens while depicting safe work practices.

Inspires staff to minimize blood borne pathogen exposure on the job through the consistent use of standard precautions, personal protective equipment and other practices.

Builds awareness on the topic of infection control while depicting the safe practices every employee must adhere to every day.

This moving film reminds healthcare workers to see the humanity in patients who are elderly or infirm, and to always treat them with dignity.

Patient-centered care requires that providers be sensitive to the cultural and religious beliefs of the communities they serve. This program shows how to be aware.

Provides detailed training on cultural competence in healthcare, including steps to take when culture-related misunderstandings occur.

By covering the basics of respect in the healthcare workplace, this video helps staff improve teamwork as well as patient service and safety.

Teaches healthcare workers what it really means to consistently act with integrity whether you're providing patient care or doing administrative work.

Versatile meeting opener with a surprise ending that sets the stage for discussions on changing paradigms, critical thinking and diversity.

Most of us think getting something 99.9% right is pretty darn good. After watching this short but impactful video, you'll think differently.

Explains why ethics is key to organizational and individual success while featuring an ethical action test, tips for ethical dilemmas, and more.

You can't find a more practical and effective training video than this. It helps individuals and teams get more accomplished correctly and on time.

Focuses on Glenn Parker's four types of team players, illustrating how healthcare teams can build on the strengths of each type to reach team goals.

Shows how to create a culture of caring and service that assures long-term care residents and their families are treated with respect and dignity.

Patients expect good service and clear communication. This video shows how to make sure patients are an informed partner in their treatment plan.

As they watch the interactions of children playing, healthcare workers see it is possible to have a caring, friendly style and still get things done.

Presents a 3-step change model that helps healthcare workers let go of the past, deal with uncertainty and get energized by future possibilities.

Realistic workplace vignettes illustrate a 3-step model for transitioning through the stages of change and making it work to your advantage.

Based on the popular Thomas-Kilmann Conflict model, this video helps healthcare workers find the best solution when conflict arises.

This program introduces the practical and easy-to-use C.A.L.M. model of resolving conflicts. Vignettes are set in a variety of industries.

Providing examples of both subtle and obvious manifestations, this video show how disruptive behavior negatively impacts co-workers and patient care.

Realistic healthcare scenarios representing many different types of harassment show medical workers how to identify and avoid harassment claims.

Focuses on sexual harassment in the healthcare workplace giving employees increased awareness of how to deter these kind of behaviors.

Focusing on the assault cycle, this program reenforces your facility's procedures and helps staff protect themselves from violent patients, or others.