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Bestsellers

CRM Learning has been a leading producer and provider of video-based training for over 40 years. We limit the products we publish and distribute to those that effectively increase awareness and build skills. The titles in this section are at the top of our bestsellers list. If you've never seen them, be sure to take a look!

All Bestsellers

"How Was Your Day?" Abilene Paradox icon The Abilene Paradox It's a Dog's World icon It's a Dog's World Once & For All, Employee Version Once & For All, Manager Version Practical Coach 2 Give 'Em the Pickle icon Give 'em the Pickle Ethics 4 Everyone icon Ethics 4 Everyone Let's Get Honest / He Said She Said icon Let's Get Honest / He Said She Said More Than a Gut Feeling IV Accountability That Works! icon Accountability That Works! Groupthink icon Groupthink Respectful Workplace: It Starts With You Let's Talk... Harassment, Bullying & Respect Series Consciously Overcoming Unconscious Bias Positive Discipline icon Positive Discipline Tell Me a Story What's Your Pickle? icon What's Your Pickle? Everest icon Everest What To Do When Conflict Happens icon What To Do When Conflict Happens Working With You Is Killing Me icon Working With You Is Killing Me The Sid Story icon The Sid Story Gateways to Inclusion Patient Diversity: Beyond the Vital Signs icon Patient Diversity A Leader's Guide to Delegating icon A Leader's Guide to Delegating Emotional Intelligence icon Emotional Intelligence Pygmalion Effect: Managing the Power of Expectations icon The Pygmalion Effect

"How Was Your Day?"

In a uniquely powerful way this program helps employees talk about and tackle the tough topics and issues in the areas of unconscious bias, diversity & inclusion, harassment and bullying.

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Runtime: 26 Minutes total running time

Topic: Harassment & Respect

A Media Partners Title

The Abilene Paradox

CRM's all-time bestseller! A family's futile road trip, along with other hilarious examples, show the negative impact of "going along to get along".

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Runtime: 26 Minutes

Topic: Leadership Skills

A CRM Learning Title

It's a Dog's World

When man and dog are injured, it's the dog (Max) who gets the better treatment. Funny and unforgettable, this is our #1 healthcare training video.

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Runtime: 14 Minutes

Topic: Healthcare

A CRM Learning Title

Once & For All, Employee Version

The definitive sexual harassment prevention training program. This program provides everything you need to move from #MeToo, to a culture of #Not Here.

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Runtime: See individual running times

Topic: Harassment & Respect

A Media Partners Title

Once & For All, Manager Version

This definitive program for managers and supervisors empowers them to go beyond legal compliance in preventing and stopping sexual harassment…once and for all.

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Runtime: See individual running times

Topic: Harassment & Respect

A Media Partners Title

Practical Coach 2

A new version of the popular coaching program. Coaching is about encouraging & challenging the team by letting them know that what they do matters to you.

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Runtime: 25 Minutes

Topic: Management / Supervision

A Media Partners Title

Give 'em the Pickle

With wit and wisdom, restaurateur Bob Farrell explains what makes good customers leave, while giving insights into how easy it is to please your customers.

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Runtime: 18 Minutes

Topic: Customer Service / Sales

A Media Partners Title

Ethics 4 Everyone

Explains why ethics is key to organizational and individual success while featuring an ethical action test, tips for ethical dilemmas, and more.

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Runtime: 15 Minutes, plus bonus segment

Topic: Ethics

A CRM Learning Title

Let's Get Honest / He Said She Said

Takes the pain out of harassment training! Let's Get Honest gives a memorable overview and He Said She Said provides compelling discussion segments.

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Runtime: 15 Minutes + interactive

Topic: Harassment & Respect

A Media Partners Title

More Than a Gut Feeling IV

Revised and updated, this classic on behavioral interviewing techniques shows how to ask the right questions and uncover predictors of job performance.

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Runtime: 27 Minutes

Topic: Management / Supervision

A Sollah Interactive Title

Accountability That Works!

You can't find a more practical and effective training video than this. It helps individuals and teams get more accomplished correctly and on time.

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Runtime: 22 Minutes

Topic: Accountability

A CRM Learning Title

Groupthink

A powerful reenactment of events surrounding the launch of Space Shuttle Challenger helps viewers see how "groupthink" can lead to costly decisions.

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Runtime: 22 Minutes

Topic: Leadership Skills

A CRM Learning Title

Respectful Workplace: It Starts With You

Everyone wants a positive, supportive, inclusive environment. This video models the day-to-day behaviors that help build this type of workplace.

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Runtime: 15 Minutes

Topic: Diversity

A CRM Learning Title

Let's Talk... Harassment, Bullying & Respect Series

This 3-part set addresses all forms of harassment including bullying and respect in the workplace. Together they form a compliance bundle for mandated training.

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Runtime: See Individual Running Times

Topic: Harassment & Respect

An ATS Media Title

Consciously Overcoming Unconscious Bias

A conversational, easy-to-use program that shows how unconscious bias, micro-inequities, and micro-affirmations overlap in the workplace.

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Runtime: 8 Minutes

Topic: Diversity

An ATS Media Title

Positive Discipline

Most managers dread addressing performance issues with subordinates. This video's 5 steps lets them solve tough problems in a win-win manner.

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Runtime: 24 Minutes

Topic: Management / Supervision

A CRM Learning Title

Tell Me a Story

Provides tips on storytelling while featuring real-world leaders who use stories to make communication engaging, relatable and memorable.

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Runtime: 18 Minutes

Topic: Communication Skills

a John A. Jenson LLC Title

What's Your Pickle?

Bob Farrell (star of "Give 'em the Pickle") shares customer service success stories as he travels the U.S. in search of all-star "pickle givers".

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Runtime: 17 Minutes

Topic: Customer Service / Sales

A Media Partners Title

Everest

This inspiring video profiles blind mountain climber Erik Weihenmayer and the dedicated team that helped him reach the summit of Mt. Everest.

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Runtime: 14 Minutes

Topic: Teamwork

A FranklinCovey Title

What To Do When Conflict Happens

This program introduces the practical and easy-to-use C.A.L.M. model of resolving conflicts. Vignettes are set in a variety of industries.

More Info >>

Runtime: 21 Minutes

Topic: Conflict in the Workplace

A CRM Learning Title

Working With You Is Killing Me

A problem co-worker truly can make life miserable. This video shows how to address disruptive behavior, set boundaries and get the results you want.

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Runtime: 23 Minutes

Topic: Conflict in the Workplace

A CRM Learning Title

The Sid Story

This classic video, starring Dennis Franz, shows supervisors that even difficult employees perform better when the right kind of feedback is provided.

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Runtime: 20 Minutes

Topic: Management / Supervision

A Sollah Interactive Title

Gateways to Inclusion

Dr. Sondra Thiederman teaches skills that turn moments of diversity-tension into " gateways" for increased understanding and improved relationships.

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Runtime: 17 Minutes

Topic: Diversity

A SunShower Learning Title

Patient Diversity

Ensures that healthcare workers are able to provide respectful care to patients from various ethnic, cultural or religious backgrounds.

More Info >>

Runtime: 18 Minutes

Topic: Healthcare

A CRM Learning Title

A Leader's Guide to Delegating

Just what the reluctant delegator needs: A foolproof 5-step process for making sure that tasks are delegated correctly and the end result is successful.

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Runtime: 23 Minutes

Topic: Management / Supervision

A CRM Learning Title

Emotional Intelligence

A great overview of EI. Through real-world examples, viewers see how emotions impact performance, relationships and success at work and in life.

More Info >>

Runtime: 25 Minutes

Topic: Communication Skills

A CRM Learning Title

The Pygmalion Effect

There's no better way to show managers the impact they can have on another person, than by showing this video. Teach them to be positive pygmalions!

More Info >>

Runtime: 22 Minutes

Topic: Management / Supervision

A CRM Learning Title

Please Respect My Generation!

This overview of the 5 different generations present in today's workplace, gives viewers a foundation for increased understanding and tolerance.

More Info >>

Runtime: 23 Minutes

Topic: Diversity

An ATS Media Title

In This Together

Focuses on the impact of discrimination and harassment, and how perceptions become reality. Viewers learn to make choices that ensure mutual respect.

More Info >>

Runtime: 24 Minutes

Topic: Harassment & Respect

A Media Partners Title

Leadership Pickles

Good leaders serve the people who serve the customer. This video reveals the things employees need most so their leaders can provide them.

More Info >>

Runtime: 16 Minutes

Topic: Leadership Skills

A Media Partners Title

Leadership Pickles

Good leaders serve the people who serve the customer. This video reveals the things employees need most so their leaders can provide them.

More Info >>

Runtime: 16 Minutes

Topic: Leadership Skills

A Media Partners Title

Please Respect My Generation!

This overview of the 5 different generations present in today's workplace, gives viewers a foundation for increased understanding and tolerance.

More Info >>

Runtime: 23 Minutes

Topic: Diversity

An ATS Media Title

Accountability Toolkit

38 short video clips in 9 areas of personal responsibility and accountability. Perfect for use in training sessions or to perk up a presentation.

More Info >>

Runtime: 56 Minutes total running time

Topic: Accountability

A CRM Learning Title

Accountability Toolkit, Government

Designed for government training, these 35 video clips show what it looks like when people hold themselves and one other accountable for results.

More Info >>

Runtime: 47 Minutes total running time

Topic: Government

A CRM Learning Title

Communication Toolkit

52 quality video clips you can use for training on verbal and nonverbal communication, listening, difficult conversations, presentation skills and more.

More Info >>

Runtime: 70 Minutes total running time

Topic: Communication Skills

A CRM Learning Title

Customer Service Toolkit

72 unique video clips for training on various aspects of customer service, including attitude, communication, problem solving and supervision.

More Info >>

Runtime: 75 Minutes total running time

Topic: Customer Service / Sales

A CRM Learning Title

Healthcare Toolkit, Volumes 1 and 2

This collection of healthcare-specific video clips provides you with quality resources you can use to enhance organizational training in key areas

More Info >>

Runtime: 66 Minutes total running time

Topic: Healthcare

A CRM Learning Title

Supervisor Toolkit

A library of 90 unique clips depicting a variety of situations in 8 supervisory categories. Can be used to enhance presentations or create courses.

More Info >>

Runtime: 82 Minutes total running time

Topic: Management / Supervision

A CRM Learning Title

Subtopics

  • Accountability (2)
  • Communication (9)
  • Customer Service (3)
  • Diversity (5)
  • Ethics (2)
  • Harassment (6)
  • Healthcare Specific (2)
  • Leadership (7)
  • Management/Supervision (8)
  • Personal Development (6)
  • Team Building (6)
  • Toolkits (6)

Accountability

Accountability That Works! icon Accountability That Works! Positive Discipline icon Positive Discipline

Accountability That Works!

You can't find a more practical and effective training video than this. It helps individuals and teams get more accomplished correctly and on time.

More Info >>

Runtime: 22 Minutes

Topic: Accountability

A CRM Learning Title

Positive Discipline

Most managers dread addressing performance issues with subordinates. This video's 5 steps lets them solve tough problems in a win-win manner.

More Info >>

Runtime: 24 Minutes

Topic: Management / Supervision

A CRM Learning Title

Because Bestsellers is a broad training category, we’ve provided the subtopic links above to help you fine tune your search. If you would like additional assistance finding a particular Bestsellers title, or a program that meets specific requirements in the area of Bestsellers, please give us a call. You can also send your request via email to sales@crmlearning.com --this email account is monitored from 7am to 4pm PT, Monday through Friday. We know your time is limited and we're happy to help you quickly locate the program(s) best suited to your needs.

For Federal Government customers:

CRM Learning is a division of Media Partners Corporation and all government orders are invoiced by Media Partners.

Media Partners is registered with SAM.
Cage Code: 3Q5F1, Status: Active, Expiration 01/20/2021

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